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2024
Principal Professional Services Consultant at Zscaler
Responsibilities: Leading high-profile deployments of Zscaler services for new and existing customers in the EMEA region, providing bespoke deployment design, strategic recommendations, and expert configuration assistance.
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2023
Professional Services Consultant at Zscaler
Responsibilities: Facilitating seamless deployment of Zscaler services for new and existing customers, offering expert deployment design, strategic recommendations, and comprehensive configuration support.
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2016
Technical Account Manager at Zscaler
Responsibilities: As a TAM at Zscaler, I managed the premium support relationship with high-profile customers and service providers in EMEA. My responsibilities included managing, investigating and resolving customers' technical issues, handling escalations, providing customers with adequate training, and facilitating communication channels between customer and internal teams (Engineering, Product Management, etc.) to maintain customer satisfaction.
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2015
Senior Security Consultant at Hestia
Responsibilities: While working as a Senior Consultant within the Hestia Security team, I was responsible for implementing and maintaining SIEM implementations, Web Application Firewalls, Secure Web Gateways, etc. I also worked on a project focusing mainly on load balancing, VPN, DNS and SSL.
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2013
Network and Security Team Coördinator at Hestia
Responsibilities: I aimed to guide a group of young and enthusiastic network & security consultants in supporting our customers in the best possible way. My responsibilities included coaching about seven team members, arranging training, assisting our HR department in interviewing new candidates and reporting to the management team.
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2007
Network and Security Consultant at Uptime (later Hestia)
Responsibilities: While working as a Network & Security Consultant at Uptime and later Hestia, I was responsible for designing, implementing, and maintaining different networks and network/security components. My main focus was on Cisco and Juniper systems, but I obtained a strong knowledge background of Palo Alto, Check Point and Linux setups as well. I also managed multiple secure data centre networks.
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2004 - 2007
Bachelor in Computer Science at Erasmushogeschool Brussel
Specialisation: Network management
Networking
Security
Operating Systems
Scripting
TCP/IP, VLANs, switching, HTTP, WLAN, DNS, DHCP, FTP, Wireshark, SNMP, routing
Forward proxy, Firewalls, IPSec, TLS/SSL, Reverse proxy
Professional experience with all 3 major operating systems (Linux, Windows, macOS)
Bash, Python
